Carrier® Service Technician 6.113.3

Solving challenging HVAC/R problems is a crucial task within the industry, and our goal is to support professionals in obtaining the necessary parts, supplies, and equipment to accomplish this. The Carrier Service Technician app serves as a valuable resource, aiding technicians in identifying the correct components required for a variety of repairs, whether related to Carrier Equipment warranty or non-warranty service for any brand of equipment.

The Carrier Service Technician app offers a user-friendly and robust interface tailored to assist technicians when on site. It streamlines the process of pinpointing the parts needed for repairs and incorporates an integrated GPS feature to highlight the nearest location for acquiring these parts.

Key Features:

• Search effortlessly by scanning serial barcodes, entering serial numbers, or inputting model numbers
• Access parts lists for equipment promptly
• Review pertinent technical literature for equipment, complete with advanced filtering options
• Determine warranty coverage and service records based on serial numbers
• Locate the nearest Parts Sales Center and obtain directions
• Utilize Selection and Cross-reference tool for Totaline parts
• Create jobs and add parts to these jobs for future reference
• Optional HVACPartners authentication for restricted literature access
• Explore product catalog equipment details conveniently
• Access Tech Tips videos for additional support
• Engage with Interactive Troubleshooting feature for step-by-step diagnostics
• Enable Bluetooth pairing for real-time diagnostic data, fault information, and remote firmware updates on compatible systems
• Leverage Near Field Communication (NFC) connectivity to adjust installer settings, retrieve diagnostic data, and support service board replacements on compatible equipment